21st Insurance Summit

Product Innovation: Reimagining and Realigning

Tuesday, November 18, 2025 | Hotel TipTop International, Pune

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About the Summit

India’s aspiration for Viksit Bharat by 2047, alongside IRDAI’s vision of “Insurance for All by 2047,” positions the insurance industry as a key enabler of inclusive and sustainable national growth. This dual vision goes beyond expanding coverage. It calls for a fundamental transformation in how insurance products are conceptualised, designed, and delivered to serve an economy that is becoming increasingly complex, digital, and risk-sensitive.

The emerging risk landscape challenges traditional product structures. New-age risks, such as cyber threats, supply chain disruptions, and climate-induced business interruptions, demand innovative protection mechanisms that existing products often fail to provide. The urgency is evident. In the past three decades, insured losses from natural catastrophes have risen at a rate much higher than global GDP growth. Moreover, extreme heat alone is projected to account for over 70% of potential fixed asset losses across industries in the coming decade, making climate risk a central agenda for product innovation and resilience building.

Simultaneously, the rapid rise of a young, digitally empowered middle class has redefined customer expectations. This new generation values transparency, personalisation, and immediacy in financial protection. The industry must therefore transition from a “one-size-fits-all” approach to a “risk-adaptive, customer-first” paradigm where products evolve continuously with the customer and the context.

This Summit seeks to bring together CEOs, policymakers, and thought leaders across the insurance value chain to engage in strategic dialogue on the future of product innovation. The discussions aim to inspire actionable pathways for building an insurance ecosystem that is efficient, trustworthy, and resilient, an ecosystem capable of supporting India’s journey toward a truly developed and financially inclusive economy by 2047.

Panel Discussions

PANEL 1

Retail Insurance Business (Life, Health, Personal Accident, Travel, Agri)

Realigning Retail Products for the Existing Customer and New Risks

The retail insurance sector is grappling with a significant trust deficit. Customers often perceive policies as complex and claims processes as opaque, leading to diminished confidence. At the same time, emerging risks such as cyber threats, mental health issues, and income instability in the gig economy require more personalized and flexible coverage options.

PANEL 2

Commercial Business (Reinsurance, Marine, Property & Casualty, etc.)

Strategic Realignment: Underwriting Systemic Risks and Tapping Underserved Enterprise

Commercial insurance is a critical pillar of national economic stability. At the same time, systemic risks such as geopolitical tensions, supply chain vulnerabilities, and cyber-physical attacks are intensifying. The panel will explore how insurers can realign underwriting frameworks to cover these risks while expanding to underserved segments like MSMEs and infrastructure projects.

PANEL 3

Distribution & Partnerships

The Distribution Renaissance: Digital Ecosystems and the Future of Product Delivery

Distribution channels are undergoing a profound transformation with the rise of digital ecosystems, API integrations, and embedded insurance. The panel will discuss how insurers can realign partnerships with fintechs, e-commerce platforms, and banks to create seamless, context-aware product delivery systems that enhance accessibility and customer experience.

Event Flow

21st Insurance Summit on “Product Innovation: Reimagining and Realigning”
18th November 2025 | Hotel Tiptop International, Pune-Mumbai Highway, Wakad, Pune

9.45 am – 11.30 am
Inaugural Session

Product Innovation: Reimagining and Realigning

Welcome address: Mr. B.C. Patnaik, Director, NIA, Pune
Opening Remarks: Mr. Ratnakar Patnaik, MD, LIC of India
Special Address: Mr. Sanjay Kedia, CEO, Marsh McLennan India and President & CEO, Marsh India Insurance Brokers Pvt. Ltd.
Keynote Address: Ms. Girija Subramanian, CMD, The New India Assurance Co. Ltd.
Address by Chief Guest: Mr. Satyajit Tripathy, Member (Distribution), IRDAI
11:30 am – 11:45 am
Tea Break
11.45 am – 1.00 pm
Session I

Reimagining Retail Insurance- Aligning Product Portfolios with Evolving Customer Needs and Emerging Risks

Theme Presentation (15 minutes) Mr. Amitabha Ray, CEO, Swiss Re India

Moderator Mr. G. Srinivasan, MD & CEO, Galaxy Health Insurance Company
Panel Discussion (60 minutes) Mr. Ratnakar Patnaik, MD, LIC of India
Mr. Sarbvir Singh, Joint Group CEO, PB Fintech
Ms. Preeti Chandrashekhar, President, Institute of Actuaries of India
1:00 pm – 2:00 pm
Lunch
2.00 pm – 3.15 pm
Session II

Innovating for Enterprise Resilience- Underwriting Systemic Risks and Expanding the Commercial Insurance Frontier

Moderator Mr. Aditya Daga, Senior Principal, BCG India

Panel Discussion (60 minutes) Mr. S. Sivasankar, General Manager, National Insurance Company Ltd.
Mr. Gaurav Malhotra, FIAI, Appointed Actuary, Bajaj General Insurance Company
Ms. Surbhi Goel, CEO, Munich Re India
Ms. Unnati Bajpai, CEO & Principal Officer, Berkley Insurance Company, IFSC Branch
3.20 pm – 4.35 pm
Session III

The Distribution Renaissance- Digital Ecosystems and the Future of Product Delivery in Insurance

Moderator Mr. Amit Roy, Partner and Leader - Insurance & Allied Businesses, PwC India

Panel Discussion (60 minutes) Mr. Animesh Das, MD & CEO, ACKO General Insurance Ltd.
Mr. Prerak Sethi, Founder, RIA Insurance and Co-Founder, India InsurTech Association
Mr. Sumit Ramani, Actuary & Co-Founder, ProtectMeWell.com
Mr. Mahavir Chopra, Founder, Beshak.org
Mr. Mohammed Anzy, VP, Engineering and Managing Director - Guidewire, India
4.35 pm to 4.45 pm
Closing Ceremony and Vote of Thanks
4.45 PM onwards
Hi-Tea and Networking

*Subject to last-minute changes

Venue

Hotel TipTop International, Pune

  • Tuesday, 18th November 2025
  • 9:00 AM onwards
  • Wakad Rd, Hinjawadi, Pune, Maharashtra 411057
Register Now

Contact & Coordinators

Summit Coordinators
Dr. Steward Doss
gdoss@niapune.org.in +91 9765203257
Dr. Shalini Tiwari
shalinipt@niapune.org.in +91 9860721444
Mr. Joseph Balaji V.
vjbalaje@niapune.org.in +91 7715024508
Mr. Satish Hegde
satish.hegde@niapune.org.in +91 9820062640
Dr. Shruti Nagar
shruti.nagar@niapune.org.in +91 9897910917
Student Coordinators
Mrunal Veshi
pgp2426.Mrunal@niapune.org.in +91 9699134636
Tanish Mahawar
pgp2426.Tanish@niapune.org.in +91 8602427303