NATIONAL INSURANCE ACADEMY

PUNE

P190 – WORKSHOP ON MANAGERIAL EXCELLENCE

FOR BRANCH HEADS (LIFE)

(2022-23)

Background:

The Middle-level executives holding In-Charge positions in the operational offices need a well-integrated and holistic approach to management. In addition to managing the resources at their command, they need to develop their skills to excel in a competitive environment. Their entrepreneurial skills and leadership qualities need to be sharpened. They are to be well prepared to face the challenges of a volatile environment and emerge as winners. They must be able to explore and identify the hidden potential that lies within themselves and their teammates. They are to lead from the front and be capable of setting personal standards. Innovative and creative approaches including quick decision-making, apart from providing timely and efficient customer service is the need of the hour which will determine who shall be the Market Leader in the industry. To achieve the above the Branch Heads must have the ability to build and nurture a high performing and self-motivated team. They must be able to coordinate between their administrative staff and field-force across different verticals of new business and be adept at liaising with their higher offices and maintain healthy relations with all the stakeholders.

 Objectives:

  At the end of this program the participants would  

Ø  Develop awareness of the concerns, issues and challenges of a dynamic market

Ø  Enrich his skill level as a line manager.

Ø  Develop the required proficiency in managing resources for optimal results

 Contents:

Ø   Global Trends in Life Insurance Markets

Ø   Opportunities and Challenges in the financial markets in future

Ø   LIC in the listed environment

Ø   Marketing Strategies

Ø   Innovation and Creativity

Ø   Leadership Skills

Ø   Conflict Management and Negotiation Skills

Ø   Market Intelligence

Ø   Inter-Personal Relations & Team Building

Ø  Customer Engagement

Ø  Business Ethics

Ø  Digital & Social Media Marketing

Ø  Team Building

Ø  Brand Management

Ø  Tax aspect - HUF & MWP act

Ø  Leveraging Health Insurance and Micro Insurance and ULIP Business

Participants Profile:

 Sr.BM/BM/ABMs In-Charge of Branch Offices of LIC of India

To be nominated by the HRD Depts. of Zonal offices.

Duration: 5 days

Dates:

        I.            06.02.2023 - 10.02.2023

     II.            20.02.2023 - 24.02.2023