NATIONAL INSURANCE ACADEMY
PUNE
P510 –MANAGERIAL EFFECTIVENESS PROGRAM (LIFE)
(2022-23)
Background:
Managerial
effectiveness varies widely from organization to organization and from job to
job and hence the criteria of effectiveness needs to be carefully and
objectively defined. Effectiveness is best seen as something a manager produces
from a situation by managing it appropriately. The term managerial effectiveness
implies to the extent to which an official achieves the output requirements of
the organization by using and implementing his or her managerial skills and
strategies through his work force, peer groups and subordinates.
‘Effectiveness’
involves doing the “Right Things at the Right Time”. Managers have to be
effective as they are responsible for the timely results and timely performance
of their teams which in turn ultimately decides the effectiveness of the
Organisation. The New Age Technology, the highly competitive market, the
customer centricity and the rapidly increasing
customer expectations compel today’s managers to improve their
managerial skills manifold.
To
achieve this a manager has to develop an effective style of leadership. He/she
has to explore and identify the hidden potential that lies within him/herself
and also in his/her teammates. Innovation and speed in decision-making and
providing prompt customer services is going to be the game changer, which will
ultimately determine who will be the Market Leader tomorrow. The ability to
produce and nurture a High Performing and Self-motivated Team is a key
determinant for managerial effectiveness.
Objectives:
At
the end of this training programme, the participants would be able to
Ø
Keep
themselves abreast of the latest trends and developments in the business
environment.
Ø
understand
the key determinants of managerial effectiveness
Ø
appreciate
the role of a manager
Ø
identify
individual leadership styles
Ø
acquire
and develop required leadership skills
Ø
facilitate
teamwork and better coordination among individuals and different departments
Ø
build
high morale of their teams and raise productivity
Ø
make
optimum use of the available resources.
Contents:
Ø
Current
Economic Scenario and its implications for Life Insurance Industry
Ø
Role
of a manager and determinants of managerial effectiveness
Ø
Role
of individuals & Team Building.
Ø
Leadership
Skills
Ø
Empowerment
and Delegation
Ø
Decision
Making
Ø
Managing
Emotions
Ø
Managing
Change
Ø
Effective
Communication Skills
Ø
Enhancing
Performance through Self- Awareness
Ø
Conflict
management & Negotiation Skills
Ø
Time
management
Ø
Business
Ethics, Business Etiquette & Corporate Governance
Non-marketing officials in the cadres of ADMs /DMs
working in the Branch Offices, Divisional Offices, Zonal Offices and Central
Office having at least one
year service in the present cadre.
To be nominated by respective Zonal and CO HRD
departments
Duration: 3
days
Dates:
16.01.2023-18.01.2023