NATIONAL INSURANCE ACADEMY

PUNE

P586 - WORKSHOP ON PROBLEM SOLVING AND DECISION MAKING (COMBINED)

(2022-23)

 

Background:

In the current challenging business environment, decision making and problem-solving skills are essential for managerial effectiveness. This workshop shall equip participants to understand thinking mechanisms and impart techniques to develop problem solving and decision-making skills. The workshop shall be conducted with the help of management games, role plays, and group work.

Learning Objectives:

Ø  To identify personal barriers to problem solving and ways to overcome these barriers.

Ø  To understand problem solving process.

Ø  To understand role of creativity in problem solving.

Ø  To build decision making and critical thinking skills.

Contents:

Ø  Critical Thinking Skills

Ø  Systematic approach to problem solving and decision making.

Ø  Steps and Techniques of creative problem solving.

Ø  Introduction to Problem Solving Tools

Ø  Attributes of creativity

Ø  Lateral thinking in decision-making

Ø  Improving decision making

Ø  How to Make Decisions  

Ø  How Good Is Your Decision Making?  

Ø  Decision Making Models 

Ø  The Impact of Ethics and Values

Ø  Group Decision Making

Ø  Basic Communication Skills

Ø  Leadership Skills---an overview

 Participants Profile:

·          Officers in the cadres of AO/ADM from BO/DO/ZO/CO to be nominated by ZO/CO HRD

            ·         Middle Level Executives from Non-Life Insurance Industry

Duration: 3 days

Dates:             06.02.2023- 08.02.2023