The general insurance industry is witnessing a fundamental shift in the way critical business operations are conducted.  Not only are these operations system driven, many key operating  parameters  are digitally measured and controlled.  This entails collection and collation of user based data, analysis and their incorporation in the decision making process.  Such a fundamental shift also entails a shift in the way the Senior Management perceives and conducts business.


This course on Digital Shift for Senior Management seeks to:

   Make the participants understand the need to shift to a digital model in all their operations;

   Enlighten the Senior Management of General Insurance companies on the new approaches to Risk Management, Underwriting and Claims Control

   Update the participants on various developments in technology and their deployment which facilitates better risk selection and loss mitigation

   Encourage the participants to explore the possibilities that the digital solutions could offer

   Facilitate the participants to leverage the opportunities that deployment of digital solutions could provide


    The need for a digital shift

    Importance of data and data analysis in insurance operations

    The strategic advantage of a digitally strong company

    Various data sources that are critical to operating decisions and how they could be integrated through various devices to provide a comprehensive view of the risk

    How a digitally enabled environment would provide better customer service

    Advantages of digital solutions in claims monitoring and control

Participants Profile :

Executives in Middle and Senior Management positions (Scale IV and above) in operations, marketing, claims, customer service and underwriting from non-life insurance companies.

Duration :       2 days

Dates:             17.11.2022-18.11.2022